Privacy Policy
General information
Status: 26.11.2020
Thank you for your interest in our online presence. The protection of your personal data is very important to us. We would therefore like to take this opportunity to inform you about data protection in our company. It goes without saying that we comply with the statutory provisions of German and European data protection law. Payment data is only encrypted by digital security systems and transmitted to us. Our websites are protected by technical measures against damage, destruction or unauthorised access. The data protection officer is Rudolf Kösters.
This data protection declaration applies to the entire service of CCL Trittenheim GmbH / etikett.de and its applications. Responsible for the processing of personal data is CCL Trittenheim GmbH / honeystickers.com Below we inform you in detail about the handling of your data in accordance with Art. 13 EU-DSGVO.
1. Purposes of Processing
We observe the principle of purpose-bound data use and only collect, process and store your personal data for the purposes for which you have provided it to us. Your personal data will not be passed on to third parties without your express consent, unless this is necessary for the provision of the service or the performance of the contract. Your personal data will also only be passed on to state institutions and authorities entitled to receive information within the scope of the statutory duty to provide information or if we are obliged to provide information by a court decision.
We also take internal data protection very seriously. Our employees and the service companies commissioned by us have been obliged by us to maintain confidentiality and to comply with the provisions of data protection law.
The processing of the data we collect serves the following purposes:
Correct order processing:
- Preparation of an offer
- Sending free material samples
- Sending information and promotional material
- Marketing and promotional activities
Subject of data protection
The subject of data protection is personal data. According to Section 3 (1) of the German Data Protection Act (BDSG), this is individual information about the personal or factual circumstances of a specific or identifiable natural person. This includes, for example, details such as name, postal address, e-mail address or telephone number, but also usage data such as your IP address, if applicable.
This data protection declaration applies to all websites and online shops operated by CCL Label Trittenheim GmbH/ honeystickers.com and provides information on the procedures used in the interests of data protection. It explains what data is collected and for what purposes, how it is processed and how it is used.
2. Access Data & Hosting
You can visit our websites without providing any personal information. Each time you call up a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.
This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our website, which are outweighed by our interests.
Hosting services by third-party providers
In the context of processing on our behalf, third-party providers provide us with the services for hosting and displaying the websites. This serves to protect our legitimate interests in the correct presentation of our offer, which are overriding in the context of a balancing of interests. All data collected in the context of the use of these web pages or in forms provided for this purpose in our online shops as described below are processed on its servers. Processing on other servers only takes place within the framework explained here. These service providers, including the server locations, are located within countries of the European Union or the European Economic Area.
3. Data Collection & Uses of Data when Opening a Customer Account
We collect personal data if you voluntarily provide it to us in the context of your order, when contacting us (e.g. via sample book order, contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract, or to process your contact or open a customer account, and you cannot complete the order and/or open an account or send the contact without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and deal with your enquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible under certain conditions. To do so, please contact us using the contact option below.
4. Data Transfer
In order to fulfil the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
Data transfer to shipping service providers
If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider on the basis of this consent, so that the shipping service provider can contact you before delivery for the purpose of delivery notification or coordination.
You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
United Parcel Service Germany S.à r.l. & Co. OHG
Görlitzer Street 1
41460 Neuss
DHL Parcel GmbH
Sträßchensweg 10
53113 Bonn
Deutsche Post AG
Charles-de-Gaulle-Strasse 20
53113 Bonn
DPD Germany GmbH
Wailandtstrasse 1
63741 Aschaffenburg
Hellmann Worldwide Logistics SE & Co. KG
Elbe Street 1
49090 Osnabrück
5. Email Newsletter & Postal Advertising
E-mail advertising with registration for the newsletter
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information which allows us to check that you are the owner of the specified e-mail address and that you agree to receive the newsletter. We use the so-called double opt-in procedure to ensure that the newsletter is sent with your consent. In the course of this, the potential recipient allows himself/herself to be added to a distribution list. Subsequently, the user is given the opportunity to confirm the registration in a legally secure manner by means of a confirmation e-mail. Only if the confirmation is received will the address be actively included in the distribution list. We use this data exclusively for sending the requested information and offers.
You can revoke your consent to the storage of data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The data protection measures are always subject to technical updates, for this reason we ask you to inform yourself about our data protection measures at regular intervals by consulting our data protection declaration.
Postal advertising and your right to object
Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to protect our legitimate interests in addressing our customers in an advertising manner, which are outweighed by the interests of our customers.
The advertising mailings are provided within the scope of processing on our behalf by a service provider to whom we pass on your data for this purpose. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.
6. Use of Data for Payment Processing
Credit assessment
If we make advance payments, e.g. in the case of purchase on account or direct debit, it is necessary for the conclusion of the contract to obtain information on identity and creditworthiness from specialised service companies (credit agencies). This serves to protect our legitimate interests, which are outweighed by the interests of minimising payment defaults. For this purpose, we may transmit your personal data required for a credit assessment to one of the following companies:
SCHUFA Holding AG
Kormoranweg 5
65201 Wiesbaden
Creditreform Boniversum GmbH
Hellersbergstrasse 11
41460 Neuss
CRIF Bürgel GmbH
Radlkoferstrasse 2
81373 Munich
Credit Protection Association of 1870
Wagenseilgasse 7
1120 Vienna
Austria
Reasonable measures to safeguard your rights, freedoms and legitimate interests will be taken into account. You have the possibility to explain your point of view and to contest the decision by contacting the contact option described below.
7. Handling of Print Data
To enable a smooth re-ordering via our online shop, the personalised online templates are stored for a period of 2 years. Within these 2 years, the print data is available to you for re-ordering.
8. Integration of the Trusted Shops Trustbadge
The Trusted Shops Trustbadge is integrated on our web pages to display our Trusted Shops seal of approval and the collected ratings as well as to offer Trusted Shops products to buyers after an order.
This serves to protect our legitimate interests in an optimal marketing of our offer, which outweigh our interests in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to the site.
Further personal data is only transferred to Trusted Shops if you have consented to this, have decided to use Trusted Shops products after completing an order or have already registered to use them. In this case the contractual agreement between you and Trusted Shops applies.
9. Cookies & Web Analysis
In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimised presentation of our offer, which prevail within the framework of a balancing of interests. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). You can find out how long they are stored in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for each browser under the following links:
Internet Explorer™: https://support.microsoft.com/en-gb/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Safari™:https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Chrome™:https://support.google.com/chrome/answer/95647?hl=en-GB&co=GENIE.Platform%3DDesktop
Firefox™ https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Opera™:https://help.opera.com/en/latest/web-preferences/
If you do not accept cookies, the functionality of our websites may be limited. This includes our online calculator as well as the ordering function.
Use of Google Analytics for web analysis
Our website uses Google Analytics, a web analysis service provided by Google LLC (www.google.de), for website analysis. This serves to protect our legitimate interests in an optimised presentation of our offer, which prevail in the context of a balancing of interests. Google Analytics uses methods that enable an analysis of your use of our website, such as cookies. The automatically collected information about your use of our websites is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on our websites, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link:
http://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plug-in, you can click this link to prevent the collection of data by Google Analytics 360 on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you must click the link again.
10. Advertising via Marketing Networks
Google AdWords / Google Remarketing
We use Google AdWords to advertise our websites in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie is set by Google when you visit our websites, which automatically enables interest-based advertising by means of a pseudonymous CookieID and on the basis of the pages you have visited. This serves to protect our legitimate interests in the optimal marketing of our websites, which outweigh our interests in the context of a balancing of interests.
Further data processing will only take place if you have consented to Google linking your web and app browsing history to your Google account and using information from your Google account to personalise the ads you see on the web. In this case, if you are logged into Google while visiting our websites, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data in order to form target groups.
Google AdWords Remarketing is an offer of Google LLC (www.google.de). Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can deactivate the remarketing cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings in this regard.
11. Social Media
Links to social networks are offered on our websites.
In order to increase the protection of your data when visiting our website, these links are not fully integrated into the page as plug-ins, but only using an HTML link. This integration ensures that when you call up a page of our website that contains such links, no connection is yet established with the servers of the provider of the respective social network.
If you click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider on which you can (if necessary after entering your login data) e.g. click on the share button.
For the purpose and scope of the data collection and the further processing and use of the data by the providers on their pages, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the data protection notices of the providers.
https://www.facebook.com/policy.php
https://help.instagram.com/155833707900388
https://www.linkedin.com/legal/privacy-policy?_l=en_GB
https://www.xing.com/privacy
https://policies.google.com/privacy?hl=en
YouTube Video Plugins
Our own content (and possibly that of third parties) is integrated on our websites via YouTube video plugins. This content is provided by Google LLC ("Provider"). YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
For videos from YouTube that are embedded on our site, the extended data protection setting is activated. This means that no information from website visitors is collected and stored by YouTube unless they play the video.
For the purpose and scope of the data collection and the further processing and use of the data by the providers, as well as your rights in this regard and setting options for protecting your privacy, please refer to Google's privacy policy http://www.google.com/intl/de/+/policy/+1button.html.
12. Contact Options & Your Rights
You have a right to free information about the data we have stored about you and, if applicable, a right to correction, restriction of processing, data portability or deletion of this data.
If you have any questions regarding the collection, processing or use of your personal data, or if you wish to request information, correction, blocking or deletion of data, as well as revocation of any consent given or objection to a particular use of data, please contact our company data protection officer:
CCL Label Trittenheim GmbH / etikett.de
Data protection officerEuropa-Allee 21
54343 Föhren
Phone: +49 (0)6502 98494 0
E-mail: info@honeystickers.com
In addition, you have the right to lodge a complaint with the competent data protection supervisory authority.
If you have any specific questions about our other service and shop offers, you can also contact us directly:
Customer Service: info@honeystickers.com
Social Media: marketing@honeystickers.com
Newsletter: marketing@honeystickers.com
Management: info@honeystickers.com
13. Right of Information & Revocation
You can obtain information about the data we have stored about you free of charge at any time without having to give a reason. You can have the data we have collected blocked, corrected or deleted at any time. You can also revoke your consent to the collection and use of your data at any time without giving reasons. To do so, please contact us at the address given in the imprint (see above). We will be happy to answer any further questions you may have about our privacy policy and the processing of your personal data.
Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.