FAQ

Step 1: Select your favorite design and honey jar size.

Step 2: Calculate: Specify quantity, paper and adhesive.

Step 3: Design it yourself: Change, remove or add elements.

Step 4: Add to cart and complete order.

Step 5: Your labels will be shipped within 4-6 business days.

You have the option of reordering and/or modifying a completed order in your account. The designs you create are stored in our database for 2 years. Changes to the design (such as a new expiration date) can easily be made by editing the design.

Yes, you can save your design for each product during the checkout process. The design will be temporarily saved in the browser you are using until the cookies are deleted.

In the design tool, you can save the finished design before completing your order and subsequently add it to the cart. When you revisit the design, you can make changes, save it as another design and add it to your cart.

This feature is not yet available for all products.

No, there is no minimum order value. For orders over $99, we offer free shipping.

No, currently you can only order through our online store.

Due to automated processes, a free cancellation is only possible if printing has not yet started. As soon as we have received your payment, our workflow starts automatically. Please understand that we may not always be able to confirm a free cancellation.

Tip: Before placing another/additional order at the same time, please wait for our feedback on your cancellation request.

Before each order is finalized, you will be asked to review the design and confirm or change it if necessary. It is important that you do this carefully. Subsequent changes to the design – for example, if you discover a spelling mistake after the fact – are only possible if the order has not yet been printed. Unfortunately, due to our automated processes, we cannot guarantee this.

Tip: Before placing another/additional order, please wait for our feedback on your change request.

Error 1: Why is my address cropped?

When placing elements such as addresses, text boxes, graphics or images, please make sure they are always placed within the safety margin (dotted line). Otherwise, they may not be printed entirely on the label. Due to our automated processes, we cannot guarantee that we will be able to review each design individually. Therefore, it is very important that you check and verify the accuracy of the designed label when completing the order process.


Error 2: Why are the labels not sticking properly to my glass? Why are they peeling off the jar?

The "right" labeling process is essential for the label's proper adhesion. See our labeling instructions for the perfect result.


Error 3: Why can't I get the labels off my jar? I want to remove them without leaving any residue.

Which material did you use? We offer both removable paper and permanent materials. It is important ro remove the labels before putting the jars in the dishwasher see our tip "Are the labels easy to remove?"

We offer our honey labels on standard paper and textured uncoated paper. See our material guide for more information.

We have researched and compiled the label sizes for the most common US honey jars. You will find many shapes and sizes to fit your honey jars.

Our labels are coated with a protective varnish to provide the best possible protection against color abrasion. A special stamping ink can be used to stamp a BBD on the labels. We have compiled detailed information on stamping sell-by dates. Alternatively, you can pre-determine the sell-by date in the design or hand-write it on your label with a ballpoint pen or permanent marker.

We recommend applying your labels to sterile jars while wearing gloves to prevent invisible grease films from forming. The labeled jars should not be exposed to temperature changes for approximately 48 hours to allow the adhesive to fully cure. Please note that your jars should not have any unevenness, as this may cause bubbles to form. We have put together detailed instructions on how to label your jars correctly.

This is possible with the choice of removable paper or uncoated paper. You can easily remove or reposition the labels by hand. It is important to remove the labels from the glass before putting it in the dishwasher. Otherwise, the hot water may alter the adhesion.

On top of our peelable materials, we have added a wash-off material to our stock. With a simple water bath, you can remove these labels from your jars in a matter of minutes. No residue! The labels come off your product’s surface easily and smoothly.

The labels cannot be printed with a laser or inkjet printer. The protective varnish we apply to the labels is not suitable for your printer's ink to adhere to. The overcoat is standard on all labels and protects the ink from abrasion. It cannot be removed, even on blank labels. If you want to print the labels, we recommend thermal transfer printing, which is only possible on coated paper (not uncoated paper) and only for roll labels. Since thermal transfer printers vary, we recommend that you test this in advance.

After successful order and payment, we will produce your labels within 4-6 business days. Shipping takes approximately 1-3 business days.

Shipping costs are $6. Shipping to the USA is free on orders over $99. For more information on domestic or international shipping, please see our Production & Shipping information.

We ship your labels via UPS Express.

The invoice is automatically emailed to you as soon as the labels leave our facility.

You can pay by credit card, PayPal or bank transfer. Please note that production can only start after payment has been received and that a manual bank transfer may take 1-2 days. Please see our Payment information.

CCL Label Trittenheim GmbH - honeystickers.com
The bank: Unicredit Bank AGIBAN: DE76711200770024378403
BIC: HYVEDEMM448